Description
Accidents and delays happen, its life……as a perishable bait supplier we don’t get compensation cover from any courier in the UK when these eventualities occur!
BUT we do have a few tricks up our sleeves to help combat issues as and when you the customer falls foul, so we use the best couriers in the UK, DHL, DPD & Royal Mail depending on your area and we use the one WE have the best success experience in your specific area.
Not only that we are now offering Shipping Insurance so you can rest easy that if your order is delayed by the courier and thaws out or gets lost in transit that you will receive the order value including shipping credited to your Hookers Subscriber Account, that’s a service that NO OTHER bait company offers.
£5.99 to cover up to £200 product* value.
Shipping Insurance can be added to your order in two ways, one way is to add this as a product to the cart or the other is to select it in the shipping options, adding it to your cart is the ONLY way of benefiting from shipping insurance with free shipping over £75, Saturday delivery and IOM, NI options.
Terms and Conditions
- Your order has been delayed by courier and arrived in unusable condition (evidence required)
- Your order has been lost by the courier
- Your claim must be made within 2hrs of delivery in case of delayed delivery via Email, WhatsAPP or Phone Call
Please note any order that does not take advantage of the shipping insurance will not be applicable for any reimbursement as per our terms and conditions which you can read here
Terms and Conditions – Hookers Baits (particular 1.26 & 1.26a)
Delivery Information – Hookers Baits
*cost of insurance and postage is not included in final insurance payout
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